Refund policy

1. General Rule: All Sales Final

All sales are final. We do not accept returns, exchanges, or offer refunds for issues related to fit, size, a change of mind, or buyer's remorse. Please review all photos, measurements, and the full description before committing to a purchase.

2. The Exception: Item Not As Described

A refund will only be processed if the item is materially not as described in the listing.

Exception Category Details & Buyer Requirement

Material Misrepresentation The item received must be significantly and materially different from what was described or pictured in the listing (e.g., wrong model, color, or condition category).

Undisclosed Major Damage A return may be granted if the item has a major defect or damage that was not disclosed in the written description or visible in the listing photos.

Shipping Loss/Damage If the item is lost or damaged by the shipping carrier, a refund will be processed only after a claim has been successfully filed and approved by the shipping carrier (using the item's shipping insurance).

Condition: "All items are sold in the condition detailed in the description. Buyers are responsible for thoroughly reading the description and reviewing all photos, which serve as the primary visual representation of the item's condition."

Measurement/Fit: "Measurements are provided to the best of our ability. Variations in fit are not grounds for a refund."

Dispute Process: "Any buyer requesting a refund for 'not as described' must notify us within [2-3 days] of delivery and provide clear, supporting photos demonstrating the discrepancy."

Return Condition: "If a return is approved, the item must be shipped back in the exact condition in which it was received, with all original parts and packaging."

Exception Category	Details & Buyer Requirement
Material Misrepresentation	The item received must be significantly and materially different from what was described or pictured in the listing (e.g., wrong model, color, or condition category).
Undisclosed Major Damage	A return may be granted if the item has a major defect or damage that was not disclosed in the written description or visible in the listing photos.
Shipping Loss/Damage	If the item is lost or damaged by the shipping carrier, a refund will be processed only after a claim has been successfully filed and approved by the shipping carrier (using the item's shipping insurance).